|
Need
to Contact us?
If
you need something, ask! We'll do our best to help you.
If we don't have the answer right off, we'll find the answer
for you as fast as we can.
We don't want you to be just satisfied! Our goal is that
you will be ecstatic about RapidHosts!
If
you have a support issue, we ask that you look at our online
database located in our support
section. We are also available via the live chat facility
located on several pages of our site.
If
you still have need to contact us, here
are the best ways to contact us in order of preference:
|
E-mail
Based Support - FREE 24/7/365
|
|
First
Level Support Team |
|
24/7
- Free
|
|
Priority
Support* |
|
24/7
- $15 per incident
|
|
Sales
Team |
|
Business
Hours
|
|
Web
Team |
|
Business
Hours
|
|
Billing
Team |
|
Business
Hours
|
|
President/CEO |
|
Business
Hours
|
|
Chief Technology Officer |
|
Business
Hours
|
|
Mail
Abuse Department |
|
Business
Hours
|
|
Voice/Fax
- Business Office/Sales/Technical Support
|
|
Toll
Free Voice/Fax
|
(877) 741-7357
|
Voice:
9AM to 6PM M-F EST
Fax: 24/7
|
Free
|
|
International
Voice
|
(864) 599-8678
|
9
AM to 6 PM M-F EST
|
Free
|
*
Priority support is billed at $15 per incident
NOTE
- Our support staff are always available to help 24/7 via
e-mail and chat as needed.
|
Postal Address
|
RapidHosts
PO Box 8353
Spartanburg, SC 29305 |
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